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Cancellation Policy

FEES & PAYMENT The rate shall be calculated on a sliding scale, determined by the Client and Tutor during the initial consultation. The range of rates is between $30 per hour and $80 per hour for tutoring, testing, and report writing. Payment shall be made in advance, on a weekly or monthly basis, or at each session. Accepted methods of payment are cash, checks, and cards via online payments. While the Tutor can understand that the Client may occasionally forget the means of payment, no tutoring will be available until the previous session's payment has been made. TRAVEL TIME Charges for travel time will be made according to the regular rate. These charges do not apply to virtual classes. MATERIALS The Client agrees to pay for any materials deemed necessary by the Tutor. LATENESS, CANCELLATIONS, and NO SHOWS The lateness and cancellation policy has been created to be fair to the Client and Tutor, as well as other students who may be scheduled the same day as the Student. Lateness No adjustment of fees or schedule shall be made for time lost because of late arrival or early departure by the Student. Cancellations Client agrees to let the Tutor know of cancellations by phone, text, or email at least 24 hours before the scheduled session, whenever possible. If the Client cancels a session less than 24 hours before the scheduled session more than once, the Client will be charged for the session. Same-day cancellations should be made by text or phone call. No-Shows If a session is missed without prior notification (No-Show), Client will be charged the full hourly rate for the missed session. Client agrees to let the tutor know within 24 hours that the following appointment will be kept.

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